Shipping Policy
Outdoor Comfort Emporium is an online store. Here is how shipping works.
Free shipping on most items
We offer free shipping on most items.
Items over 120 pounds
Items that weigh more than 120 pounds are shipped individually. After you place your initial order, we will send you a shipping quote and charge that amount before the item ships. As a planning figure, that quote is typically about 10% of the order, or less.
If the shipping cost is not what you expected, you can cancel and receive a full refund.
Shipping damage
Please look over your shipment when it arrives. Shipping damage must be reported within 48 hours of delivery. Email us at admin@outdoorcomfortemporium.com with your order number and photos of the damage if you can.
Questions?
For a shipping question or a freight quote, email admin@outdoorcomfortemporium.com.